Search

Chatbots represent a promising tool to automate the processing of requests in a business context. However, despite major progress in natural language processing technologies, constructing a dataset deemed relevant by business...

Data Mining Computer Science and Information Technology Data Mining and Databases

Social peace is an asset to every society. Its absence endangers the well-being and the safety of the population and the stability of states. In order to better understand the interdependencies of poverty, social peace and...

Human Aspects of Technology Social Sciences and Humanities Human Aspects of Technology

This research investigates how the accessibility of video games can be improved for deaf and hearing-impaired players. The journal is divided into several areas, first, examining the use of subtitles and closed captions used in...

Business & Organizational Research Business and Management Business and Organizational Research

Business process improvement (BPI) is of high priority for practitioners. But especially the most value-adding phase in a BPI project, namely the “act of improvement”, is insufficiently supported despite the many existing...

Electronic Services & Service Science Business and Management Business Information Systems